Greg Ortbach—CX Engagement Catalyst | Co-host of #CustServ Chat
Greg’s days are spent networking with clients, immersing himself in their businesses, and uncovering business requirements. Clients rave about his ability to inject efficiencies into technology, sales, and marketing that optimize the customer experience.
In 2002, Greg founded webAssist.ca, a marketing and technology firm that received numerous awards before merging with Arcane 2015. Greg has been a co-host on the weekly Twitter chat #CustServ since 2010, regularly contributes to CX publications, and currently provides technology, marketing, and CX consulting services
He was named one of the Top 25 CX Influencers to Follow by Panviva, Top 50 Call Center Twitter Accounts to Follow by Playvox, Top 50 Thought Leaders to Follow on Twitter by ICMI, and a Top 100 Most Social Customer Service Pro On Twitter by Huffington Post.
Greg loves to perform onstage at open mic events where he unleashes his creative side.
